Customer Services Administrator

December 18, 2024

Ref. Number

RR-180224

Salary / Hourly Rate

£26,000 to £28,000

Location

Andover

Purpose of the job

Our client has been successfully established in Andover, Hampshire for over 40 years ,supplying steel engineering services to various markets throughout the south of the UK, covering an area from Birmingham to the south coast.

They have a fantastic opportunity available for a Customer Services Administrator to join their friendly and welcoming Andover based team.

Duties and Responsibilities

Purchase administration, including raising orders for material & factory supplies.
Liaising with customers, assisting them with all aspects of their orders.
Order despatch & invoicing, log petty cash & expenses.
Oversee production administration including material certification.
Organising works administration & recordkeeping
Providing good customer service
Answering the telephone and responding to e-mail enquires
Order processing & assisting the sales office

Skills and experience required:

You will have:

A passion for delivering great customer service and have a keen administrative eye for detail.
Excellent team working skills and ability to work in a busy, fast paced environment.
Good all-round administration ability with excellent computer skills
Organised and proactive
Professional, business-like telephone manner
Accurate data entry
Driving licence useful but not essential