HOME CARE SUPERVISOR

December 19, 2024

Ref. Number

RR-191224-2

Salary / Hourly Rate

£27,787 p.a. (plus additional pay for on call responsibilities)

Location

Upwell

Purpose of the job

As a Care Supervisor, working for an independent and successful Home Care Business, based in Wisbech you will play a critical role in ensuring that residents receive high-quality, person-centred care.

Working closely with the care supervisor to coordinate and manage care for residents, considering their individual needs, preferences, and goals.

You will play an important role in the day-to-day planning of our care team’s workload

Duties and Responsibilities

Main Duties:

Sole responsibility for completing the weekly staff rotas and maintaining working availability for all staff that work within the community.
Ensuring rotas are at least four weeks in advance where possible and ensuring staff are aware of any changes to the work schedule
On-call responsibility will be done on a rota basis. Responsibilities whilst on call will include being available to respond to any emergencies and put actions in place to cover any sickness or staff shortages
Support Care Coordinator to monitor and ensure completion of all mandatory training for all staff.
Plan time into schedules and work with the support staff team to find time in the rota and availability for this to happen.
Report All Absences and ensure that the Care coordinator has the staff available to complete RTW. RTW meetings need to be completed prior to their first shift back to work.
Monitor periods of absence and timekeeping, reporting any patterns

Skills and experience required:

What We’re Looking For:

Previous experience in coordination, planning, or booking is advantageous, as it provides you with a head start.
However, if you have prior hands-on experience in a caring environment and are now looking to leverage your skills in an office setting, you will thrive in this role.
Exceptional Customer Service: Outstanding customer service and communication skills are vital for success in this role.
Team Collaboration: Demonstrate the ability to work effectively as part of a team while also being proactive in your independent work.
Administrative Proficiency: Showcase excellent administrative and IT skills